Sophie

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  • I’m pregnant. Can I use Evens?

    It is recommended to start with lifestyle modifications before using medications to treat acid reflux symptoms while pregnant.  You should contact your doctor with any questions about Evens treatme...

  • Is Evens available in my state?

    We can ship our over-the-counter medications to all 50 states without a doctor’s prescription. We can only sell our prescription treatments (omeprazole 40mg, esomeprazole 40mg, pantoprazole, and ra...

  • What is the Evens Refund & Return Policy?

    Refunds & Returns All purchases of Evens treatments are final. This is because our products are medications, so once they are packaged for you they cannot be used for another patient. Our regulatio...

  • Can I take Evens treatments with other prescription medications?

    All drugs have the potential to have interactions. We recommend reading the drug facts for each treatment you’re taking and speaking to a doctor or other healthcare professional if you have any fur...

  • How can I contact Evens?

    Evens Customer Care is available from 10am-6pm ET, Monday to Friday. You can contact an Evens customer care rep by calling us at 855-443-8367 or email at help@evens.com. You can also text us with a...

  • How long does it take for my Evens order to ship?

    Your shipment will typically ship 1-3 business days after you purchase your treatment, and will arrive 5-7 days after that. You’ll receive a confirmation with tracking information as soon as it shi...

  • How much is an Evens consultation?

    An online consultation with an Evens doctor is only $10 and includes ongoing messaging access via our secure portal for a year. It is required for patients who select a prescription-strength acid r...

  • Do I have acid reflux?

    If you get heartburn, you might have acid reflux. Heartburn is the most common symptom of acid reflux (and not, as some people think, a separate condition). Other symptoms include difficulty swallo...

  • Do you ship outside the United States?

    Unfortunately, we do not ship internationally at this time. Please email us at help@evens.com and we’ll make sure to let you know when we expand. In the meantime, we invite you to check out our aci...

  • Can I track my acid reflux episodes?

    Yes! And we strongly encourage that you do use our acid reflux symptom tracker to view your progress with Evens over time. Tracking your acid reflux episodes will help you more easily identify whic...