Sophie

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Activity overview

Latest activity by Sophie
  • Sophie created an article,

    Is Evens available in my state?

    We can ship our over-the-counter medications to all 50 states without a doctor’s prescription. We can only sell our prescription treatments (omeprazole 40mg, esomeprazole 40mg, pantoprazole, and ra...

  • Sophie created an article,

    How can I contact Evens?

    Evens Customer Care is available from 10am-6pm ET, Monday to Friday. You can contact an Evens customer care rep by calling us at 855-443-8367 or email at help@evens.com. You can also text us with a...

  • Sophie created an article,

    Can I speak with a pharmacist?

    Yes. If you need to speak with a pharmacist, please call our partner pharmacy, Eagle Pharmacy, at 855-748-2663.

  • Sophie created an article,

    Can I speak to my Evens doctor on the phone?

    Yes. A Care Specialist can schedule time for you to speak to a doctor whenever you need. Simply email us at help@evens.com to set up a time. You can also message your doctor 24/7 directly via our s...

  • Sophie created an article,

    How long will it take for an Evens doctor to recommend treatment for me?

    Our doctors typically complete consultations within 24 hours and will always complete consultations within 48 hours. You’ll get an email letting you know when they’ve completed your consultation.

  • Sophie created an article,

    How much is an Evens consultation?

    An online consultation with an Evens doctor is only $10 and includes ongoing messaging access via our secure portal for a year. It is required for patients who select a prescription-strength acid r...

  • Sophie created an article,

    Are Evens doctors licensed?

    Yes! All Evens doctors are licensed in the states they operate in and have gone through a thorough background check.

  • Sophie created an article,

    Do you ship outside the United States?

    Unfortunately, we do not ship internationally at this time. Please email us at help@evens.com and we’ll make sure to let you know when we expand. In the meantime, we invite you to check out our aci...

  • Sophie created an article,

    What is the Evens Refund & Return Policy?

    Refunds & Returns All purchases of Evens treatments are final. This is because our products are medications, so once they are packaged for you they cannot be used for another patient. Our regulatio...

  • Sophie created an article,

    How much does shipping cost?

    Good news for your wallet! Shipping only costs $3 per order.