General

Orders & Shipping

• I haven’t received my order. What should I do?
• Can Evens ship to PO boxes?
• How does Evens ship treatment?
• How can I update my shipping address?
• Do you ship outside the United States?
• What is the Evens Refund & Return Policy?

Your Account & Subscription

• Why is Evens a subscription service?
• Can I use my flexible savings account or health savings account (FSA/HSA) for Evens?
• Can I skip a refill?
• How do I change my refill date?
• How do I add or remove a treatment from my subscription?
• Where can I find my subscription information and refill date?

General FAQ

• Are Evens treatments FDA-approved?
• Will Evens treatments work for me?
• How much do Evens treatments cost?

Acid Reflux Treatments

• How is Evens different from other acid reflux solutions?
• What causes acid reflux?
• What are PPIs?

Constipation & Diarrhea Treatments

Medical Care with Evens

• Does my Evens doctor replace my primary care doctor?
• Should I submit a consultation with an Evens doctor?
• Can I access, supplement or amend my health information?
• Is Evens available in my state?
• Can I speak with a pharmacist?
• Can I speak to my Evens doctor on the phone?

Contact Us

• I’m having an emergency. What do I do?
• When is support available?
• How can I contact Evens?