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  1. Evens
  2. General

General

Orders & Shipping

  • I haven’t received my order. What should I do?
  • Can Evens ship to PO boxes?
  • How does Evens ship treatment?
  • How can I update my shipping address?
  • Do you ship outside the United States?
  • What is the Evens Refund & Return Policy?
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Your Account & Subscription

  • Why is Evens a subscription service?
  • Can I use my flexible savings account or health savings account (FSA/HSA) for Evens?
  • Can I skip a refill?
  • How do I change my refill date?
  • How do I add or remove a treatment from my subscription?
  • Where can I find my subscription information and refill date?
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General FAQ

  • Are Evens treatments FDA-approved?
  • Will Evens treatments work for me?
  • How much do Evens treatments cost?

Acid Reflux Treatments

  • How is Evens different from other acid reflux solutions?
  • What causes acid reflux?
  • What are PPIs?

Constipation & Diarrhea Treatments

Medical Care with Evens

  • Does my Evens doctor replace my primary care doctor?
  • Should I submit a consultation with an Evens doctor?
  • Can I access, supplement or amend my health information?
  • Is Evens available in my state?
  • Can I speak with a pharmacist?
  • Can I speak to my Evens doctor on the phone?
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Contact Us

  • I’m having an emergency. What do I do?
  • When is support available?
  • How can I contact Evens?
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